Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Our properties are typically rented on a first-come, first-served basis to qualified applicants with a completed application and all required fees submitted. We recommend applying promptly to secure your desired rental. -
Is the deposit refundable?
Yes. Security deposits are generally refundable, provided that all lease terms are fulfilled and there is no damage beyond normal wear and tear. Deductions may be applied for unpaid rent, damages, or necessary cleaning. -
You have a property I want to rent. How do I apply?
Applications can be submitted online. Search our available properties here! -
How do I pay rent?
You may pay rent through your online tenant portal for your convenience. -
When is rent due?
Rent is due on the 1st of the month and is considered late as of 12:01am on the 6th. -
I want to get a pet. What should I do?
Please review your lease agreement and contact our office before bringing a pet into the property. -
My lease expiration is coming, and I want to move out. What should I do?
Most leases require written notice of your intent to vacate. Please refer to your lease for specific notice requirements and submit your notice to vacate in writing within the required timeframe. -
Who is responsible for paying for repairs & maintenance requests?
Routine maintenance and necessary repairs are handled by the property management team. However, tenants may be held responsible for damage caused by negligence or misuse. Please submit all maintenance requests through your tenant portal or designated request process promptly.